COME WORK WITH US
Join an Award-Winning Workplace
OUR VALUES
IMPROVE HEALTH
We support a culture that improves the health of our employees, the community, and the environment.
Don’t be afraid to try
Take smart risks to support sustainable work. We own mistakes and learn from them.
Everyone is important
Every person should be treated with benevolence, dignity, empathy, and respect.
Aim to get the right things done
Solve problems, don’t push solutions.
Strive to do our best
A high performing team challenges itself from within. We push each other.
WE’RE MORE THAN JUST A JOB.
REMOTE EMPLOYER
We’re a pre-pandemic remote employer; we provide our employees with the technology and resources needed to work from the comfort of their homes.
FUN INSIDE THE WORKPLACE
Team building activities, celebrations for things happening in our personal lives, group lunches, quarterly employee recognition awards with props, and dressing up for holidays are just a few of the ways we like to spend our time together.
Flexible Work Schedules
We offer flexible work schedules and unlimited paid time off because we trust our employees and understand that life happens during the “normal” work week.
PROFESSIONAL DEVELOPMENT
We’re a learning organization that prioritizes professional development opportunities and career growth, regularly promoting from within.
SAFE SPACE
We foster a safe space for our employees to talk about their individual differences, life experiences, and unique capabilities through voluntary employee resource groups focused on diversity, equity, and inclusion (DEI) practices.
HEALTH CARE
Reap the benefits of our affordable health care plans for employees and their families, a retirement plan, tuition reimbursement, and more.
READY TO JOIN US?
We’re Hiring!
CHIEF FINANCIAL OFFICER
If you’re mission-driven with a “roll up your sleeves”-style work ethic — with strong accounting, finance, treasury, investment, and revenue cycle skills — there’s opportunity to be a key contributor in improving health and empowering the underserved as our new Chief Financial Officer (CFO)!
Make your imprint on our organization as we anticipate a period of rapid growth with the upcoming New York Health Equity Reform (NYHER) 1115 Waiver Amendment. We’re looking for someone who:
• Has extensive non-profit experience;
• Can collaboratively serve in both a strategic leadership and hands-on capacity;
• Has strong knowledge of Medicaid, healthcare revenue cycle, and experience with Medicaid billing;
• Has a proven track record of proficiency with financial planning and analysis functions;
• And more.
While our former CFO, Michele Kelly, is following other joys in her life, she’s enthusiastic to support our new CFO during the transition.
Interested in the role? Email [email protected] for more information and to view the full job description. We hope you’ll consider joining us!
TECHNICAL BUSINESS ANALYST
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2024 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
WHY YOU SHOULD JOIN HEALTHY ALLIANCE
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
- Competitive compensation package
- Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
- 401K with a company match
- Unlimited paid time off after 90 days of employment
- Company-sponsored training and certification opportunities
- Remote employer with flexible work schedules
- A workplace that values safety, respect, employee engagement, recognition, and diversity
- Salary range: $75,000 – $90,000/year commensurate with experience
WHO YOU ARE
The Technical Business Analyst evaluates business processes, functions, and systems to determine needs and develop data-informed strategies that drive business decisions. This role serves as a liaison between business stakeholders and technology teams, establishing system specifications and objectives based on business requirements, technical feasibility, and application landscape.
WHAT YOU’LL DO
- Elicit and analyze business needs and reporting requirements using various methods (e.g., interviews, document analysis, surveys, business process descriptions, use cases).
- Translate business requirements into system, data, and application requirements, focusing on effective solutions.
- Create documentation including system specifications, use cases, workflow diagrams, future state proposals, and testing plans.
- Collaborate with data engineers, analysts, developers, and application owners on implementation and configuration of solutions.
- Develop and execute test plans to ensure data integrity, system reliability, and application functionality.
- Manage requirements traceability and changes through appropriate processes and tools.
- Conduct analysis and design, considering people, processes, systems, and applications while focusing on efficiency and quality improvement.
- Support data management initiatives to ensure data quality across systems and applications.
- Identify opportunities to streamline processes, develop improvements, or re-engineer as needed to meet business strategies.
- Provide advice on best practices for new business and system implementations, including integration with existing processes, data systems, and applications.
- Build and maintain relationships with internal and external stakeholders, including application vendors.
- Facilitate meetings and presentations, communicating technical, data, and application concepts to various audiences.
- Participate in discussions related to system design and application architecture, ensuring proposed solutions align with organizational standards.
- Contribute to strategic planning sessions to align business analysis, data initiatives, and application roadmaps with overall business objectives.
- Assist in evaluating new applications and technologies to support business needs.
WHAT YOU’LL NEED
Education
- Bachelor’s degree in a related field, such as information, systems analysis, computer science, engineering, science, finance, economics, or statistics. Equivalent work experience in a related field may be considered in lieu of degree requirements. Relevant certifications in business analysis, data analytics, or specific applications are beneficial.
Professional Work Experience
- 3-5 years of experience in business analysis, system implementation, or related fields.
- Strong understanding of business processes and ability to translate business needs into technical and application requirements.
- Proficiency in requirements-gathering techniques and documentation.
- Familiarity with data modeling concepts and understanding of data relationships within and across applications.
Skills, Knowledge, and Abilities
- Experience with data analysis tools (e.g., SQL, data visualization tools) is advantageous.
- Knowledge of enterprise applications such as ERP, CRM, or other business-specific software.
- Experience in mapping business processes to application functionalities.
- Excellent communication skills, able to bridge the gap between technical, business, and application teams.
- Strong analytical and problem-solving skills.
- Effective project management skills. Ability to plan, organize, and manage multiple projects involving various applications.
- Knowledge of project management methodologies and relevant software tools.
- Understanding of how business initiatives, data, and applications impact the broader organization.
- Experience in developing and implementing business solutions leveraging various applications.
- Ability to translate analysis into actionable business recommendations, considering the application landscape.
- Strong interpersonal skills and ability to collaborate across various departments and with application vendors.
- Proven track record of delivering impactful business solutions through effective use of applications and data.
- Basic understanding of application integration principles and their business implications.
- Adaptability to learn new applications and technologies as required by the business.
- Performs all work in accordance with Healthy Alliance core competencies and values.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!
EQUAL OPPORTUNITY EMPLOYER
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
PRIVACY REQUIREMENT
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer
BUSINESS SOLUTIONS ADMINISTRATOR
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2024 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
WHY YOU SHOULD JOIN HEALTHY ALLIANCE
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
- Competitive compensation package
- Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
- 401K with a company match
- Unlimited paid time off after 90 days of employment
- Company-sponsored training and certification opportunities
- Remote employer with flexible work schedules
- A workplace that values safety, respect, employee engagement, recognition, and diversity
- Salary range: $73,000 – $83,000/year commensurate with experience
WHO YOU ARE
The Business Solutions Administrator promotes enterprise operational excellence by working to optimize Healthy Alliance’s business solutions through the execution of the business solutions roadmap and delivery of exceptional customer service.
WHAT YOU’LL DO
- Collaborate with cross-functional teams to ensure the effectiveness of business solutions.
- Serve as a subject-matter expert with maintained knowledge of configuration, technical requirements, and functional capabilities of all business solutions.
- Act as the system administrator for business solutions, responsible for user reconciliation, managing roles, profiles, sharing rules, workflows and groups, settings, and configurations beyond end-user abilities.
- Build and manage dashboards, layouts, reports, user groups and permission sets, process automation, application integrations, and other configurable parts of applications.
- Ensure quality of business solutions through proper testing and identifying and addressing issues as they arise.
- Monitor appropriate use of business solutions and address and/or escalate issues to appropriate stakeholders.
- Work in collaboration with business solution vendors to address issues and manage enhancement requests.
- Prepare and/or support the development of process, procedure, and standard work instruction documentation for business solutions in collaboration with cross-functional stakeholders.
- Maintain detailed awareness of planned releases of all business solutions, including learning, testing, and analyzing impacts of new and/or changed functionality and developing recommendations for their use.
- Educate end-users on all business solution releases.
- Audit activity and workflows on a regular cadence and report results to necessary stakeholders.
- Support day-to-day operations through high-quality customer service while responding to inquiries.
- Support development and upkeep of training and reference materials.
- Support training activities, including coordination of training sessions, managing attendance, and providing user training on business solutions.
- Develop, maintain, and disseminate internal and external configuration documentation, including status updates related to configuration updates and changes.
WHAT YOU’LL NEED
Education
- Bachelor’s degree in a related field required. Equivalent work experience in a related field may be considered in lieu of degree requirements. Continued education certification in a related field a plus.
Professional Work Experience
- 1-3 years of experience in business solutions, systems administration, and/or analysis required.
- Experience in health care or social care service industries a plus.
- Experience with business solutions, including but not limited to the following, preferred:
- Customer relationship management (CRM) platforms
- Project management tools
- E-signature and contracting tools
- Referral platforms
- Transportation Management Systems (TMS)
- Electronic Health Records/Case Management Systems
- Revenue Cycle Management systems
- Cloud-based vendor licensed products
- Flowchart and diagramming applications (Lucid Chart/Visio)
Skills, Knowledge, and Abilities
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).
- Strong computer literacy with the ability to quickly learn new products.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Excellent time-management skills.
- Excellent written and verbal communication skills.
- Demonstrates a strong work ethic and desire to learn.
- Project management knowledge a plus.
- Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities.
- Perform all work in accordance with Healthy Alliance’s core competencies and values.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!
EQUAL OPPORTUNITY EMPLOYER
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
PRIVACY REQUIREMENT
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer
